Trouble Shooting
Did you have a problem with HID Xenon kit? Do you want to know, how to
prevent from problems during installation? Here is the list of
frequently asked questions and solutions (read carefully).
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1. "Problem: Only one
light works, although both lights are installed exactly the same."
Solution:
1. The polarity of one side might not match with the stock
harness.
2. Fuse might be blown on this side.
3. Malfunctioned parts. Inspection Procedure: Check all connections
between the bulb and ballast. Check the bulb that does not work. Check
the fuses. Use at least 30mA fuse if the stock 15mA fuse blows. Switch
the failing bulb module to the working one to see if the problem
remains. If the failing light now works, the bulb may be failed. If the
problem still persists, the Ballast may be malfunctioned. Check the Ballast, switch it to the working side of the vehicle. If the problem
still persists, the Ballast is malfunctioned. If HID
system works properly, your vehicle connections, battery, alternator,
etc. may have problems. "
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2. "Problem: Just Installed the HID system a
few weeks ago, everything works out fine with system. But lately, the
one or both Discharge Bulbs are began to flickering when starts!?"
Solution:Disconnect all the connectors immediately. Clean every
connector with alcohol. Wait more than 5 minutes (reset ballast Safety
Stages Chip) then reconnect or reinstall every connector. Then check all
the connection between ballast and factory harness (Power Source); check
all the connection between ballasts and bulbs; check your upgraded fuse, they must be 20amp minimum.
Remember, every connector have to be 100% well connected to each other.
Do not loss mating or mis-wiring any connections. "
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3. "Problem: Melted plastic burned onto the
HID bulb, staining it. "
Solution: Do not touch the bulb at any time, especially when it
is hot. "
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4. "Problem: Bubble created by melted glass
from a high wattage (100W) bulb."
Solution: Do not use any bulb higher than 80 watts bulbs in your
vehicle. "
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5. "Problem: Both HID bulbs keep flickering
and making clicking noise."
Solution:1. See whether the HID bulbs have been connected to the
ballasts correctly and tightly. 2. See whether the batteries of the car
is too old or almost empty. 3. If your car's low beam has daytime
running lights, make sure to disable that before installing the HID
kit."
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6. "Problem: HID turns on then both sides go
out."
Solution:It means the fuses are blown. Please check your fuses box
according to your vehicle's user manual and upgrade the stock 10mA or
15mA headlight fuse to 30mA. "
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7. "Problem: HID will shut down itself
sometimes."
Solution:Inside of the HID ballast, there is a micro chip which is used
to detect whether there is any potential problem. Any potential problems
such as sudden high impulse or shortage of power input from battery or
extremely high heat will trigger the self-protect and shut the ballast
off temporarily. It takes about 3 mins for the micro chip to reset
itself and the ballast will be working again. Once this happens, please
turn off the HID and wait about 3 to 5 mins. Inspection Procedure:
Please check the car battery. Check all connections between the bulb and
ballast. Check the vehicle battery terminal. "
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8. "Problem: In many cases, especially for
those cars that have Auto ""ON"" or Daytime Running Lights; one or both
light cannot Ignite Initially, Discharge Bulb turns off after just start
the car, or even sometimes, bulb just turns off when driving."
Solution:You MUST Disconnect the Daytime Running Light or Auto Switch ON
function immediately before the actual HID Conversion. Due to the Steady
levels of battery voltage is required at 12V or Plus before the initial
Ignites of each HID Systems; you must prohibit the less voltage draw of
car battery at HID s start time. Daytime Running Light is 7V or less
power output, and auto switch on headlight is always turn on seconds
right before the car to start the ignition to charge the battery, which
means Battery is focus on charging the ignition and waiting for
alternator to recharge it back to 12V. Therefore, in both situations,
battery is drawing much less power than 12V to initially ignite the HID
headlight. Please perform the following:
o if you have Daytime Running
Light please follow your car s service manual; disconnect the fuse or
wiring of Daytime Running lights only.
o If you have Auto Switch On Headlights, please switch the function to
Manual Switch On headlights. To avoid further damages, always remember
to start your engine before turn on the HID system! "
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9. "Problem: The ballasts make electric noise
when first turn on."
Solution: This is very normal, the ballasts are absorbing powers from
the battery to start up, that's why you hear electric noise."
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10. "Problem: HID will only work when the high
beam is turn on."
Solution:This situation mostly happens H4 kit because it has three pong
plug rather than just ""+"" and ""-"". Make sure you have plugged those
three wires correctly to their positions. Usually the combination is
Yellow, Black and Red."
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11. "Problem: HID works when the engine is
off, but if turning on the engine the HID will turn off itself."
Solution:For some newer model cars such as 04 or UP BMW or 04 or UP
Mercedes, the cars have onboard computers to restrict outsource
components such as HID conversion kit or aftermarket MP3 Players.
Therefore, the only way for such cars to install the HID kit is to
directly plug the HID ballasts to the car's battery."
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12. "Problem: The HID bulbs changes color when
first turn on."
Solution:This is totally normal. At the beginning, the ballasts are
storing the power from the battery of the car. Since the power has not
been stabilized yet, the bulbs will might have different colors or even
flicker a little bit. However, as soon as the power is stabilized by the
ballast, the bulbs will become normal. "
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13. "Problem: The colors or lighting effects
of the two bulbs are different."
Solution:1. The level of the two sizes' headlight housings are not even,
to adjust the headlight housings, please check here. 2. For new bulbs,
there are chances that the colors are different for first couple hours
of burning. The color will turn into normal once after that. Inspection
Procedure: Inspect for damage in the light housing. Clean the lens of
the light. Inspect the positioning of lights to ensure both are at the
same angle to the road." |